"Customer Satisfaction" a ZAP Philosophy


Don't take our word for it,
Here's what our customers have to say about our services.


I am very pleased with my pest treatment. The cockroaches have all gone and I have seen lots of dead flies on the windowsills since. Thank you Zap.  
- Bulloch (11/03/2019)

Hi. Just wanted to let you know the technician tending to my lawns, he is fantastic, professional, friendly and does an amazing job. Goes out of way to help and keep everything tidy.
- D. Soulsby (06/03/2019)

Client called to compliment Zap, she was happy with the trade who tended to her lawns. They were awesome and did a wonderful job. Tenant is so happy :) 
- Helpdesk operator (20/02/2019)

I am absolutely thrilled with the tree prune on my walnut tree and with the clean up of the greenwaste around my property. I am exceptionally happy with the team leader, Jamie. He introduced the team to me. I knew exactly who was on my property and what who was doing. I have never had any contractors on the property who acted so professional. 
- D. Soulsby (20/02/2019)

Congratulations on your audit pass & positive results. 
Everything up to standard, work site tidy and good work ethic
- Contractor Supervisor  (19/11/2018)


My Zap experience was extremely good. Your technician was courteous, professional and happy to answer any questions I asked.The mouse problem has been solved and I’m very grateful.
- K. Bennett (08/11/2018)

Compliments to the team, who did the work at Capella. Compliments passed on from the managers at the meeting yesterday. 
- Operations Manager (18/10/2018)

Thank you so much for your involvement on this job Samantha.
- Operations Manager (18/10/2018)

Great work please pass this on to your staff.
Tenant wishes to compliment contractor for their prompt attention, polite attitude and felt overwhelmed by the care received. They did an awesome job.
- Subcontractor Manager (08/10/2018)

Thanks so much for the spraying of my new little home! I’m soooo happy with the ZAP spray!!
- Donna-Maree (02/10/2018)

At the meeting today, they passed on their thanks for the water blasting work completed. Please pass our thanks onto the tech.
- Property Manager (22/08/2018)

Property came back looking great - ZAP guys have done an awesome job on the section.
Thank them for their hard work and they obviously care about the work they do. Please pass on our thanks and appreciation for their hard work and their great outcomes they have achieved. It's come up a treat!
- Property Manager (14/08/2018)

Lovely waterblasting job. Thank you
 - T.Foss (27/07/2018)

Hi, Can you please thank the Zap Team for an awesome job done on the 17 July 2018. 
They did a great job and the section looked neat and tidy. 
Overall, friendly team to deal with and nothing is too big or small for them and always willing to help. 
Tell them to keep up the good work. 
 - Property Manager (25/07/2018)

At the meeting today, the Supervisor passed on glowing praise for the cleanliness of the complexes.        Great work!
- Dave (09/05/2018)

Thank you for the promptness of the tradesman who tended to my overgrown hedges.
- Thomas (24/04/2018)

I am pleased to be the one to pass on the positive feed back from the specialist who was extremely impressed with the quality of house clean at this property. Well done to you and your team!

Brilliant, thanks for your ongoing standard of work, see you on the next one. 
 - Lee (17/04/2018)

I am very happy with the way the hedge has been trimmed, thank you for the great job. 
 - Tracey (12/04/2018)

The contractors who came to clear the trees were great. The leader of the team of five was very clear and the progress was very quick. They did a great job. 
 - J. Hafka (10/04/2018)

"In all my years, I have not experience such great service.
 The crew went above and beyond my expectations"
  - Mr Govin

"I must say, your guys did an amazing job at my home" 
  - Fiona 16/10/2017

"I had some work done by your company towards the end of last year (had a voucher to use) and was really   impressed with what was done"
 - Kyla

"Many thanks for the efforts of your gardening team yesterday.  We are really pleased with the result"
 - Chris & Fiona

"We were so impressed with the work done by your guys last time they came out,
 I was wondering if I could get a quote for further work done"
  - La Toya B

How likely are you to recommend ZAP Services to a friend or colleague?
"Good value for money, I would definately recommend Zap to my friends"
  - Antonia

How likely are you to uses our services again?
"very likely, Excellent value for money"
  - Shelly,H

How would you describe the service received?
"Reliable & Quality, had grabone deal and will definately use your services again"
  - Melony

How well does our service meet your needs?
"Very well and useful"
  - Paul.C

What suggestions do you have for improving our Services?
You're doing things exactly right, as far as I'm concerned,
 I appreciate the way my lawns are mowed and the edges tidied up.
  - Frieda


"ZAP, dedicated to customer service"